Comments on: Results of a Study about Online Experience http://www.gryphonmountain.net/2008/11/results-of-a-study-about-online-experience/ Technical Communication and Other Writing Topics (by Ben Minson) Thu, 11 Mar 2010 05:26:49 -0600 http://wordpress.org/?v=2.9.2 hourly 1 By: Does Design Matter in Comparison to Content? | I'd Rather Be Writing - Tom Johnson http://www.gryphonmountain.net/2008/11/results-of-a-study-about-online-experience/comment-page-1/#comment-8977 Does Design Matter in Comparison to Content? | I'd Rather Be Writing - Tom Johnson Sun, 16 Nov 2008 08:22:43 +0000 http://www.gryphonmountain.net/?p=184#comment-8977 [...] than up-to-date information, maybe you’d better stick with a cool, soothing color scheme. (”Results of a Study about Online Experience“) Heavy visual design (left) versus minimalistic design (right). Which do readers [...] [...] than up-to-date information, maybe you’d better stick with a cool, soothing color scheme. (”Results of a Study about Online Experience“) Heavy visual design (left) versus minimalistic design (right). Which do readers [...]

]]> By: Gryphon Mountain Journals » Blog Archive » Results of a Study about Online Experience Writer River http://www.gryphonmountain.net/2008/11/results-of-a-study-about-online-experience/comment-page-1/#comment-8757 Gryphon Mountain Journals » Blog Archive » Results of a Study about Online Experience Writer River Fri, 14 Nov 2008 13:45:16 +0000 http://www.gryphonmountain.net/?p=184#comment-8757 [...] Results of a Study about Online Experience — Gryphon Mountain Journals Tom Johnson | November 14, 2008 | permalink Tags: appearance, content, design   [...] [...] Results of a Study about Online Experience — Gryphon Mountain Journals Tom Johnson | November 14, 2008 | permalink Tags: appearance, content, design   [...]

]]> By: Tom Johnson http://www.gryphonmountain.net/2008/11/results-of-a-study-about-online-experience/comment-page-1/#comment-8756 Tom Johnson Fri, 14 Nov 2008 13:44:35 +0000 http://www.gryphonmountain.net/?p=184#comment-8756 I've found that whenever I redesign my blog or change the intro music to my podcast, absolutely no one says anything. Their comments are always in response to the content of what I write or say. I'd say the same goes for help. Good point. I’ve found that whenever I redesign my blog or change the intro music to my podcast, absolutely no one says anything. Their comments are always in response to the content of what I write or say. I’d say the same goes for help. Good point.

]]> By: Ben http://www.gryphonmountain.net/2008/11/results-of-a-study-about-online-experience/comment-page-1/#comment-8728 Ben Fri, 14 Nov 2008 01:15:30 +0000 http://www.gryphonmountain.net/?p=184#comment-8728 And isn't that a sad commentary. I think there are some designers out there who care about the user above everything else, and the design is a means to the end of getting the users what they need. But in cases where that's not the designer's primary focus, it's a chance for the technical communicator to be the necessary user advocate. And isn’t that a sad commentary. I think there are some designers out there who care about the user above everything else, and the design is a means to the end of getting the users what they need. But in cases where that’s not the designer’s primary focus, it’s a chance for the technical communicator to be the necessary user advocate.

]]> By: Craig http://www.gryphonmountain.net/2008/11/results-of-a-study-about-online-experience/comment-page-1/#comment-8694 Craig Thu, 13 Nov 2008 16:38:33 +0000 http://www.gryphonmountain.net/?p=184#comment-8694 Designers are paid to produce a design that look good. That's why they are, well, designers. If a link is bad, the response is going to be, well, the users will figure it out. If a designer handed over a dull design that had all the links working correctly, that designer wouldn't be paid and would be fired. If a designers hands over a zippy design where some content is outdated and some links are broken, the buyer will be happy, pay the designer, and hire the designer again. What is important to users is not as important to the designer because it's not as important to the person who employs that designer. Designers are paid to produce a design that look good. That’s why they are, well, designers. If a link is bad, the response is going to be, well, the users will figure it out.

If a designer handed over a dull design that had all the links working correctly, that designer wouldn’t be paid and would be fired.

If a designers hands over a zippy design where some content is outdated and some links are broken, the buyer will be happy, pay the designer, and hire the designer again.

What is important to users is not as important to the designer because it’s not as important to the person who employs that designer.

]]>